Privacy Policy
Effective date: · Last updated:
This policy explains how the developer of Cleaning Master (“we,” “us,” or “our”) handles information in connection with the game and support requests. It applies to the Android app with package name com.blockassembly.cleaningmaster.
Privacy and customer support contact: widiastiristayaya@gmail.com.
1. Data stored on your device
The game stores information locally to remember your progress and preferences and to support its features. This includes:
- Completed items, badges, tutorial progress, daily activity records, selected items, and unlocked or selected themes.
- Settings such as sound, music, vibration, and reduced motion.
- Play statistics such as session counts, active days, time spent playing, cleaning strokes, completions, and unfinished attempts.
These records are not automatically uploaded to us. The game uses your device’s local date for daily activities; it does not need your location to do this. The game may create local diagnostic messages when an error occurs, but it does not automatically send those messages to us.
We do not ask you to create an account or provide a name, phone number, or email address to play. The game does not access your contacts, camera, microphone, or precise location, and does not collect advertising identifiers or persistent device identifiers for tracking.
3. Information you send to customer support
If you email widiastiristayaya@gmail.com, we receive your email address, any sender name supplied by your email service, your message, and any attachments or diagnostic information you choose to provide. Please do not send passwords, payment details, or other information that is unnecessary for your request.
We use this information to answer your request, troubleshoot problems, and maintain relevant support records. Our email provider processes messages to deliver and store our correspondence. We do not sell your personal information or use support messages for targeted advertising.
Information you send by email may be processed in countries where the email service operates. Google’s handling of information through its services is described in the Google Privacy Policy. We may disclose support information where required by applicable law or a valid legal request.
4. Permissions and other services
The game uses vibration for optional haptic feedback, which you can switch off in the game settings. Saving a picture created by the share feature uses Android’s shared-media system on supported versions and does not require access to your existing photo library.
The current version does not include advertising or payment features and does not enable Unity Analytics or remote crash reporting. If you open the Google Play rating page, use a third-party sharing app, or use device backup services, those services process information independently under their own privacy policies and your settings. We do not operate a cloud-save service.
5. How long data is kept and how to delete it
- Local game data: Stored while you use the game. To remove it, use Android Settings → Apps → Cleaning Master → Storage → Clear storage/data, or uninstall the game. Menu names may vary. This removes your local progress and settings. Copies retained by device backup or transfer services are controlled through those services.
- Shared pictures: Delete them separately from your gallery or file manager. Clearing game data or uninstalling the game may not remove pictures saved in shared storage. Copies sent to others must be managed with the recipient or service concerned.
- Clipboard text: Clear it using your device’s clipboard controls where available. Text pasted or sent elsewhere is controlled by the receiving app or recipient.
- Support correspondence: We keep it only as long as needed to address your request and for relevant security, dispute-resolution, or legal obligations. You can ask us to delete correspondence by contacting the email address below. If we must retain particular information for a legal reason, we will explain that where permitted.
There is no game account to delete. We cannot remotely retrieve or erase progress stored only on your device.
6. Security and your choices
We limit the information requested for support and take reasonable steps to protect correspondence against unauthorized access. Local game data relies on your device’s security protections. No storage or communication method can guarantee absolute security.
Depending on the law that applies to you, you may have rights to access, correct, delete, restrict, object to the use of, or obtain a copy of personal information we hold about you, and to raise a concern with a privacy authority. Contact us to make a request. We may need information sufficient to verify that a request relates to you, and will handle requests as required by applicable law.
7. Children’s privacy
The game’s local-storage design applies to all players. It does not require children to submit personal information to play. If a parent or guardian believes a child has sent us personal information through support, please contact us so we can review and delete that information as appropriate.
8. Visiting this policy website
This page itself does not use cookies, analytics scripts, advertising, or embedded third-party media. The website’s hosting provider may process ordinary connection information, such as an IP address, browser information, request time, and requested page, to deliver and secure the website. This is separate from the offline game. Contact us if you have questions about the hosting of this page.
9. Changes to this policy and contact
We may update this policy when the game’s features or our data practices change. The updated policy will show a new “Last updated” date. Where required, we will provide additional notice or obtain consent before new data practices take effect.
For privacy questions, data requests, or customer support, email widiastiristayaya@gmail.com.